Frequently Asked Questions

Product Information

  1. What sustainability practices does Love, Peace and Wellness follow? We are committed to sustainable practices, utilizing eco-friendly materials, promoting slow fashion, and ensuring our manufacturing processes are environmentally responsible.
  2. What fabrics are used in your leisurewear? Our leisurewear is crafted from 100% organic cotton, chosen for its sustainability and durability. This fabric is not only soft and breathable but also eco-friendly, making it a perfect fit for those who prioritize both comfort and environmental responsibility. The organic cotton we use is grown without harmful pesticides or synthetic fertilizers, promoting healthier farming practices and reducing environmental impact. Additionally, the ring-spun process creates stronger, finer, and smoother yarn, ensuring a high-quality finish that aligns with our brand's commitment to mindful, sustainable living.
  3. Are your products organic or sustainably sourced? Yes, the fabric used in our products is certified by GRS (Global Recycled Standard), OCS (Organic Content Standard), and GOTS (Global Organic Textile Standard). Additionally, it is OEKO-TEX Standard 100 certified and PETA-Approved Vegan. Our blank products are responsibly sourced from Bangladesh.
  4. How do I know what size to choose? To find your perfect size, refer to our detailed size chart located under the Measurements section in the footer. Each product description also includes information about the fit, such as whether it's relaxed, oversized, or fitted, to help guide your decision. We recommend checking both the size chart and fit description to ensure the best fit for your body type. If you're between sizes or prefer a specific style, like a looser or more tailored look, sizing up or down can help achieve your desired fit.
  5. How do I care for my leisurewear to ensure longevity?Our leisurewear is made from 100% cotton, making it easy to care for. We recommend washing it in cold water with similar colors. You can also wash it in the washing machine, but for the best results, air drying is preferred to maintain its quality and fit. Following these simple care instructions will help ensure your leisurewear stays looking great for years to come.

Shipping & Delivery

  1. How long will it take to receive my order? Orders generally take up to 3-5 business days to process, as all our products are made to order. Delivery times may vary depending on your location, with overseas orders taking up to 14 business days to arrive. Once your order is shipped, you’ll receive a tracking number to monitor its journey. For more detailed information about shipping options and destinations, please refer to our Shipping page located in the footer.
  2. Do you offer international shipping? Yes, we ship internationally. Shipping fees and delivery times will vary depending on your location. For more detailed information about shipping destinations, please refer to our Shipping page located on the bottom of our webpage.
  3. What are the shipping costs? Shipping costs depend on your location and will be calculated at checkout. We offer free shipping on orders over 250 Euro. For more detailed information about shipping fees per region, please refer to our Shipping page located on the bottom of our webpage.
  4. Can I track my order? Yes, once your order is shipped, you will receive a tracking number to monitor its journey.
  5. What do I do if my package is delayed or lost? If your package is delayed or lost, please contact our customer service team at our contact page, and we’ll work with you to resolve the issue as quickly as possible.

Orders & Returns

  1. How can I modify or cancel my order? To modify or cancel your order, please contact us within 24 hours of placing it. After this period, we may not be able to make changes as the order might already be processed.
  2. What is your return and exchange policy? We accept returns and exchanges within 30 days of purchase for unworn, unopened, and undamaged products. Some exclusions may apply. Please check our return policy for detailed information.
  3. How do I initiate a return or exchange? To initiate a return or exchange, contact our customer service team through our contact page on our site with your order number and reason for return. We will provide further instructions.
  4. Do you offer refunds or store credit for returned items? We offer both refunds and store credit for returned items, depending on your preference. Refunds will be processed once the returned item is received and inspected.

General Inquiries

  1. Do you offer discounts for first-time customers? Yes, we offer a discount for first-time customers. Sign up for our newsletter to receive your 10% discount code.
  2. How can I share my feedback or suggestions with Love, Peace and Wellness? We welcome your feedback! Please reach out to us through our contact page with any suggestions or comments.
  3. Do you accept custom orders? At this time, we do not accept custom orders. However, we continually assess our product offerings based on customer feedback.
  4. Do you have a physical store, or are you online only? Currently, we are an online-only brand, bringing you thoughtfully curated wellness and lifestyle products right to your door.